Privacy Policy

Effective Date: 1 March 2026

Welcome to Rhinobet Casino. Your privacy is important to us, and we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

1. Information We Collect

We collect and process the following types of personal information:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, phone number.
Account Data: username, password, account preferences.
Financial Data: payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device information.
Usage Data: information about how you use our website, games, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage your account and access to our casino services.
To process deposits, withdrawals, and payments securely.
To comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements.
To improve and personalise your experience on our website.
To communicate with you, including sending updates, promotional offers, and customer support.
To detect, prevent, and investigate fraud or other unlawful activities.
To conduct market research and analysis to improve our services.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where you have given it.
Performance of a contract with you.
Compliance with legal obligations.
Our legitimate interests, such as improving our services and preventing fraud, provided these do not override your rights.

4. Sharing Your Information

We may share your personal data with:

Regulatory authorities and law enforcement agencies as required by law.
Payment processors and financial institutions to facilitate transactions.
Third-party service providers who assist us in operating our website, conducting business, or servicing you.
Affiliated companies within the Rhinobet group.

All third parties are required to protect your data in accordance with this Privacy Policy and applicable laws.

5. International Transfers

Your information may be transferred to, and stored at, destinations outside the UK. Where transfers occur, we ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

The right to access your data.
The right to rectification of inaccurate data.
The right to erasure in certain circumstances.
The right to restrict processing.
The right to data portability.
The right to object to processing.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with the ICO if you believe your data protection rights have been violated.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse usage, and deliver personalised content and advertising. For more information, please see our Cookies Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Rhinobet Casino Data Protection Officer
Email: [email protected]
Address: Rhinobet Casino Ltd, 45 King’s Road, London, SW3 5XP, United Kingdom
Phone: +44 20 7946 0123

For more information about your data protection rights, you may also contact the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.